If you want perfect adaptation and performance, your PC build should be upgraded to the recommended specifications. After upgrading the Adobe Premiere Pro on your PC, if you are still stuck by codec issues, consider upgrading your hardware then. Note: The latest Adobe Premiere Pro was upgraded to version 14.1 in April 2020. If you fail to update Adobe Premiere Pro CC, see if the solutions to troubleshoot Creative Cloud download and install issues can help you. After finishing all settings, click Update to start upgrading Premiere Pro CC to the most recent version. If this option is checked, your previous version will be removed. ▪ Select or deselect Remove old versions. If this option is checked, settings and preferences of your previous version will be moved to the new version. ▪ Select or deselect Import previous settings and preferences. If you want to update all apps, you should click Update All. Click Update next to Adobe Premiere Pro CC. When there're available update versions, you'll see Update buttons next to the apps. Open Adobe Creative Cloud desktop app, click Apps tab, and then you will see those installed Adobe apps including Adobe Premiere Pro CC. Save your work and close your Adobe apps, or you will receive a warning to close. Below are the steps to upgrade Premiere Pro to the latest version. Solution 2: Upgrade your Adobe Premiere Pro 12.0.1 or laterĪs mentioned above, if you need to import HEVC files in MOV format, may be from your iPhone, into Adobe Premiere Pro, make sure you're using version 12.0.1 or later. Restart your computer and import your HEVC footage. Click OK to perform HEVC codec installing. (Some users might not get this message.) HEVC footage in Premiere Pro Import your Mavic 2 Pro HEVC-encoded video into Adobe Premiere Pro, and then you may receive a prompt as shown in the picture. Open Adobe Premiere Pro and enter your license. It may lead to codec conflict and failure of reading some files. What's more, installing new codec may cause new problems. And the import error may still persist even if you have managed to install HEVC codec. Note: Not everyone can install HEVC codec successfully. Solution 1: Download and install HEVC codec for Adobe Premiere Pro Solution 3: Transcode HEVC to Premiere Pro compatible codec (Highly Recommended).Solution 2: Upgrade your Adobe Premiere Pro 12.0.1 or later.Solution 1: Download and install HEVC codec for Adobe Premiere Pro.3 Solutions to Solve HEVC Codec Not Working in Adobe Premiere Pro
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